Floaral Care: Frequently Asked Questions

Product Basics

Q: What makes your skincare line different from other brands?
A: Our products are specifically formulated for women's unique skin needs, using clinically-tested natural ingredients and advanced dermatological research to provide targeted skincare solutions.

Q: Are your products suitable for all skin types?
A: Yes! We've developed a range that caters to sensitive, oily, dry, combination, and mature skin types.

Ingredients & Safety

Q: Are your products cruelty-free?
A: Absolutely. We're 100% cruelty-free and never test on animals..

Usage & Application

Q: How often should I use these products?
A: Most of our products are designed for daily use - typically morning and evening. We recommend patch testing first and following individual product instructions.

Q: Can I use multiple products from your line together?
A: Yes! Our products are designed to complement each other. We suggest starting with a basic routine and gradually introducing new products.

Skin Concerns

Q: Will these products help with acne/aging/hyperpigmentation?
A: Our targeted serums and treatments are specifically developed to address various skin concerns. We recommend consulting our skin analysis guide for personalized recommendations.

Purchasing & Shipping

Q: What is your return policy?
A: We offer a 30-day satisfaction guarantee. If you're not completely satisfied, we'll refund or exchange your product.

Technical Details

Q: Are your products preservative-free?
A: We use safe, minimal preservatives to ensure product stability and prevent bacterial growth. All our preservatives meet strict international safety standards.

Q: Are your packaging materials sustainable?
A: We're committed to eco-friendly packaging, using recyclable materials and reducing plastic waste wherever possible.

Have a question not listed here? Contact our skincare specialists at email@floaralcare.com